Meet the Team

Eric Rivera, HIS

Eric Rivera, HIS

Hearing Instrument Specialist

Eric Rivera is a Hearing Instrument Specialist originally born and raised in New York. Eric loves people and felt the need to give back in service to our country through the United States Army. During his six plus years of active service, Eric has been deployed on several overseas tours. In 2003, Eric’s unit (3/7 Cavalry), was part of the invasion of Iraq and helped secure the Baghdad airport. Eric continued to serve 11 more years in government with the Department of Homeland Security until a friend suggested getting into this field.

Eric starting in his journey in this field in 2012 and found he had a passion to help others to hear. Eric now puts his training and talents to good use by bringing people together through the power of communication. Eric believes there is no greater joy than knowing he helps bring families and loved ones closer together by simply listening.

Lisa Steele, PSC

Lisa Steele, PSC

Patient Services Coordinator

Lisa was born and raised in North West Indiana (Notre Dame) and after being a “Hoosier” my entire life, her daughter convinced her to move to PA! Lisa has been in the medical industry for over 30 years. Lisa joined Ascent Audiology in 2021. Lisa has learned so and has grown her knowledge as an Audio Tech. Lisa has one daughter (Emily) who is 22 and a preschool teacher.

Outside of work, her passion is baking! She also enjoys being outdoors when the weather is nice, and during the summer months you will most likely find her at the pool when not working.

woman with ipad background

Customer Reviews

Lisa is great but I am concerned that they have no available Audiologist.

Richard Trate, on Google

I had been hesitant to investigate my hearing issues but read good things about Dr. Monica Cramer. I'm very glad I went to see her. She started by checking the physical condition of my ears. She then did the screening, the results of which were important to know and see...

Celine Hampson, on Google

I was super happy with my appointment with Dr Cramer. She was kind and professional, and clearly explained everything she was doing and the results of the tests. Highly recommended!

Richard Selvaggi, on Google

Monica Cramer is always very professional, attentive to detail and easy to talk to. She takes the time to listen and answer all questions.

Eileen Fonde, on Google

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Temporary Hours

Wednesdays 9:00am – 4:00pm